Frequently Asked Questions
Everything you need to know about our premium tailoring, shipping, and returns.
How do I determine my correct shirt size and fit?
We offer four distinct fits: Super Slim, Fitted, Slim, and Regular. To find your perfect match, please consult our detailed Size Guide which includes instructions on measuring your neck, chest, and sleeve length.
What is your return policy for international orders?
We offer a 30-day return period for all items, provided they are in their original condition with tags attached. Please note that for international returns, shipping costs and any customs duties are the responsibility of the customer.
Do you offer a shirt alterations service?
Yes, we provide a sleeve shortening service on most of our formal shirts for a small additional fee. Please select the 'Shorten Sleeves' option on the product page before adding the item to your bag.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also support digital wallets like PayPal, Apple Pay, and Google Pay for a faster checkout experience.
How long does shipping take and how can I track my order?
Standard UK delivery typically takes 3-5 working days, while international shipping varies by location (usually 5-10 days). Once your order is dispatched, you will receive a confirmation email containing a tracking link.
What are your shirts made of?
Our shirts are crafted from the finest 100% cotton, featuring various weaves such as Twill, Poplin, and Oxford. Many of our garments also feature an 'Easy-to-Iron' finish to ensure you stay sharp throughout the day.